What is the Loyalty Point Program?
|Loyalty Point Program is the benefit provided by eShopForHealth.com to encourage return purchases and reward loyal customers, as we believe in building long-term relationship with our customers.|
How does the program work?
|Customers are able to enjoy instant cash rebates with the loyalty points accumulated.|
|Q||Points and Values|
Every SGD$1.00 spent at eShopForHealth.com, you will earn 10 Loyalty Points.
Birthday bonus points
|On your birthday month, we will reward you with 20 Loyalty Points for every SGD$1.00 spent. This is only valid for the FIRST purchase made during the month of your birthday.|
|Q||How to earn extra points?|
|Earn 10 Loyalty Points for every delivery acknowledged by clicking on [Confirm delivery] when you receive your items.|
|Q||Redeeming Loyalty Points|
|Q||Minimum points required|
|Minimum of 200points are required for redemption.|
|Q||Minimum purchase amount required|
|There is no minimum purchase required for point redemption.|
Maximum amount of point redemptions allowed per order
|The maximum amount of points allowed for redemption per order is 6,000 points (SGD$30.00).|
|Q||Will I earn points for shipping fees?|
|No. When calculating the amount of points earned, the shipping fees is excluded.|
|Q||Will I earn points for tax fees (if applicable)?|
|No. When calculating the amount of points earned, taxes are excluded.|
|Q||Will I earn points for discounted products?|
|Yes. When calculating the amount of points earned, all discounted products are included.|
Will I earn loyalty points with purchases paid with points?
Loyalty points are only awarded for the balance amount payable (after redeeming the points).
|Q||When will my Loyalty Points be updated?|
|Loyalty points will be rewarded after payment has been recieved and verified.|
Conditions of Use
- Loyalty Points are only available to registered eShopForHealth.com members.
- Loyalty Points can only be collected and used with online purchases at eShopForHealth.com
- Loyalty Points are non-refundable and not transferrable between members.
- Loyalty Points are not exchangeable for cash under any circumstances.
- Loyalty Points are non-refundable for cancelled order.
- When making payment with Loyalty Points, you may have to select another payment method if there is not enough Loyalty Points to cover the cost of your purchase.
- When calculating the amount of points earned, shipping fees and taxes are excluded.
- We reserve the rights to make changes to this policy at any time without prior notice or liability.